Support Team - Reflection 2: My Barriers of Communications

For my second reflection, the questions posed by our lecturer are not easy to tackle. They are:

1) What are your barriers of communications?
2) What could you do to overcome them?

To find your own weaknesses might be challenging. So I asked people what they think of me, and try to link it to communications.

I was told that I appear to be arrogant, unapproachable, and impatient.

Come to think of it, I do portray the above characteristics. The three personalities mentioned could affect my communication issues.

By appearing arrogant and unapproachable, I may not get the support or feedback from colleagues, which in turn will affect the company's productivity. For example, if I have a terrible idea, my team members would be hesitant to highlight it, as they will assume that I will shoot them down.

I can also be impatient. When there are reports or collaterals that I need to complete my work, I would harass my colleagues to hand them over to me as soon as possible. If they themselves have not completed them, I would rush them.

In order to overcome these weaknesses, I need to be friendly, encouraging, and patient.

I will be more friendly with my team members to build good rapport, encourage them to contribute ideas and give feedback, and be patient when requesting for documents.

I do feel that I'm much more tolerable now, but I believe there's still a lot to improve on. Since the new year is coming, this will be my resolution for 2015. :-)